Transform Customer Feedback into Growth

Automate feedback collection, manage your reputation, and boost customer satisfaction with our all-in-one platform.

Trusted by growing businesses worldwide

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✓ 14-Day Free Trial • No Credit Card Required • Cancel Anytime

See FeedbackGate in Action

Watch how businesses like yours are getting more 5-star reviews

▶️
Watch Demo Video
2:30 • See how FeedbackGate works
HD Quality

📹 Video Production Guidance

Main Demo Video (2-3 minutes)
  • Screen recording of dashboard
  • Creating a campaign step-by-step
  • Customer receiving email
  • Rating gate experience
  • Analytics dashboard overview
Customer Testimonial Videos
  • 30-60 second customer interviews
  • Before/after results discussion
  • Specific metrics and improvements
  • Professional background setup
  • Clear audio recording

💡 Tip: Use Loom for quick screen recordings or hire a professional videographer for customer testimonials

Everything You Need to Manage Customer Feedback

Powerful tools designed for businesses that care about customer experience

📱

Email & SMS Automation

Send personalized feedback requests via email and SMS. Automated campaigns that reach customers at the perfect moment through their preferred channel.

Smart Rating Gate

Direct happy customers to public review sites while capturing private feedback from those who need help.

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Real-Time Analytics

Track sentiment, response rates, and customer satisfaction with comprehensive dashboards and reports.

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Instant Alerts

Get notified immediately when negative feedback comes in so you can respond and resolve issues fast.

🎨

White-Label Ready

Customize every touchpoint with your branding. Custom domains, logos, and messaging.

🔗

Powerful Integrations

Connect with your CRM, Zapier, and other tools. API access for custom integrations.

Start Collecting Better Feedback Today

Join 500+ growing businesses • 14-day free trial

See FeedbackGate in Action

A powerful platform that's easy to use

📊
Dashboard Overview
Recommended: 1200×800px • PNG or JPG
Screenshot needed: Main dashboard showing key metrics, recent activity, and quick actions. Include: Campaign stats, response rates, recent feedback, and navigation menu.
✉️
Campaign Builder
Recommended: 1200×700px
Screenshot: Campaign creation interface with template editor and preview.
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Analytics Dashboard
Recommended: 1200×700px
Screenshot: Analytics view with charts, sentiment analysis, and performance metrics.
Rating Gate Interface
Recommended: 800×600px
Screenshot: Customer-facing rating page showing star selection and feedback form.
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Contact Management
Recommended: 1200×700px
Screenshot: Contact list with filters, import options, and bulk actions.

Mobile Responsive

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Mobile Dashboard
400×800px
Screenshot: Mobile view of dashboard optimized for phones.
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Mobile Rating Page
400×800px
Screenshot: Customer rating experience on mobile device.

The Power of Proactive Feedback Management

Industry research shows the impact of automated reputation management

340%
More Online Reviews
With automated requests
70%
Check Reviews First
Before purchasing
4.2x
Revenue Impact
From 1-star improvement
88%
Trust Online Reviews
As much as referrals

* Industry statistics from BrightLocal, Harvard Business Review, and ReviewTrackers research

🔒 SSL Secured
GDPR Compliant
TCPA Ready
99.9% Uptime
🛡️ SOC 2 Infrastructure
🏆 BBB Accredited
🔐 Norton Secured

How It Works

Get started in minutes, not days

1

Import Your Contacts

Upload your customer list via CSV or integrate with your existing CRM. We support bulk imports and API integrations.

2

Customize Your Campaign

Create personalized message templates, set timing rules, and configure your rating gate to match your brand.

3

Launch & Automate

Hit send and let FeedbackGate handle the rest. Automated follow-ups, smart routing, and real-time notifications.

4

Analyze & Improve

Track performance with detailed analytics. Identify trends, respond to feedback, and continuously improve customer satisfaction.

Ready to See the Impact on Your Business?

Calculate your potential ROI in under 60 seconds

Calculate My ROI Now
🛡️ 30-Day Money-Back Guarantee

Our Promise to You

We're so confident you'll love FeedbackGate that we make it completely risk-free

14-Day Free Trial

Full access to all features. No credit card required to start.

💰

30-Day Money-Back

Not satisfied? Get a full refund within 30 days. No questions asked.

🚪

Cancel Anytime

No long-term contracts. Cancel your subscription whenever you want.

📦

Keep Your Data

Export all your data anytime. It's yours, even if you leave.

What Our Customers Say

Real results from businesses using FeedbackGate

20 people are viewing this page right now

Join 3 businesses who signed up in the last hour

🎬 Customer Testimonial Video Production Guide

Video Specifications
  • Duration: 30-60 seconds
  • Resolution: 1080p minimum
  • Format: MP4 or MOV
  • Audio: Clear, professional quality
  • Background: Clean, professional setting
Content Requirements
  • Before/after results discussion
  • Specific metrics and improvements
  • How FeedbackGate helped their business
  • Recommendation to other businesses
  • Company name and industry

💡 Pro Tip: Use Loom for quick recordings or hire a professional videographer for high-quality testimonials

How We Compare

See why businesses choose FeedbackGate over alternatives

Feature
FeedbackGate
Typical Competitor
Manual Process
Smart Rating Gate
Email & SMS Automation
Real-time Alerts
Zapier Integration
White-Label Ready
TCPA Compliance Built-in
Setup Time
15 min
2+ hours
N/A
Starting Price
$49/mo
$149+/mo
Time Cost
API Access
Pro+
Unlimited Team Members
Extra cost
Advanced Analytics
Limited
Campaign Templates
20+
5-10
Response Rate
65%+
40-50%
10-15%
Money-Back Guarantee
30 days
7-14 days
N/A
Free Trial
14 days
7 days
N/A
Start Your Free Trial

See the FeedbackGate difference for yourself

Frequently Asked Questions

Everything you need to know about FeedbackGate

How long does it take to set up FeedbackGate?

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Most businesses are up and running in under 15 minutes. Simply import your contacts (via CSV or API), customize your message templates, and launch your first campaign. No technical expertise required – our intuitive interface guides you through each step.

What happens when a customer leaves a negative rating?

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Our Smart Rating Gate automatically routes unhappy customers to a private feedback form instead of public review sites. This gives you the opportunity to:

  • Address issues before they become negative public reviews
  • Receive instant alerts when negative feedback is submitted
  • Respond directly to resolve concerns
  • Track resolution progress in your dashboard

Meanwhile, happy customers (4-5 stars) are directed to Google, Yelp, or Facebook to leave public reviews.

Do I need a credit card for the free trial?

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No credit card required! Start your 14-day free trial instantly with just your email address. You'll have full access to all features during your trial. If you decide to continue after the trial period, you can easily add your payment information. No automatic charges – you stay in complete control.

Can FeedbackGate integrate with my existing CRM or tools?

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Yes! FeedbackGate integrates seamlessly with your existing business tools:

  • Zapier Integration: Connect with 1,000+ apps including Salesforce, HubSpot, and more
  • REST API: Build custom integrations with our comprehensive API
  • Webhooks: Receive real-time notifications in your systems
  • CSV Import/Export: Easy data migration and backup

Growth and Agency plans include dedicated API support and custom integration assistance.

Is FeedbackGate compliant with email regulations like CAN-SPAM?

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Absolutely. We take compliance seriously. FeedbackGate is built with full regulatory compliance:

  • CAN-SPAM Compliant: Proper email unsubscribe and sender identification
  • GDPR Ready: Data privacy controls and right-to-deletion support
  • CCPA Compliant: California consumer privacy protections built-in

Our platform automatically manages opt-outs, tracks consent, and maintains compliance records for your peace of mind.

Can I cancel my subscription anytime?

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Yes, absolutely. There are no long-term contracts or cancellation fees. You can cancel your subscription at any time directly from your account settings. If you cancel, you'll continue to have access until the end of your current billing period. We also offer plan downgrades if you need fewer features or contacts.

Start Getting More Positive Reviews Today

Join hundreds of businesses transforming customer feedback into 5-star reviews

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